Do you arrive on time?
Yes! We pride ourselves on our professionalism and punctuality. As part of the Pinetech service we will issue you with a clear project timeline, this includes key information such as start dates and times.
Are you able to provide quotes over phone or email?
Due to the nature of our work, we ensure all quotes are accurate and detailed and this requires an on site meeting to gain a thorough understanding of the project requirements. We will then follow up with a tailored proposal to you that covers the entire scope of the project.
Do you assist in selecting materials such as fixtures, fittings and finishes or do I need to obtain these myself?
Yes! Our combined 30 years of experience have given us a keen eye for detail with suggested material selections that will enhance and compliment your project. We really enjoy consulting with our clients to ensure vision, budget requirements and preferences can be delivered.
Alternatively, you are welcome to provide us with these materials should you choose to purchase them yourself.
Do I need to do anything the day before you arrive?
We suggest clearing the area we will be working in to help ensure we have clear access to the work space. We will always inform you of any specific requirements well in advance.
Do you clean up and remove all the rubbish throughout and at the end of the project?
Yes. We provide floor protection and have invested in dust extraction for our power tools to minimise dust. We will keep the area as clean as possible throughout the project and ensure all rubbish is removed and disposed of responsibly at the end.
Am I able to stay in my home throughout the project?
As with any building and construction work there will be noise, dust and tradesmen. However, in most cases, disruptions are isolated to the work areas so you should not need to find alternate accommodation. We will communicate any necessary information in advance.
What happens after I accept your proposal?
Great news! You have made a great choice! We will now get the wheels in motion and secure a start date. You will also receive your project timeline with all the necessary details. We may also require a deposit to cover necessary materials
There are so many Carpentry services out there, why should I choose Pinetech?
First and foremost, we love what we do. We live and breathe our craft and take great pride in all aspects of our work which really shows in the end product.
We have extensive experience having both worked as carpenters for nearly two decades. During our careers we have seen poor standards of work in the industry time and time again and firmly believe in doing things the right way every time. Our aim is to not just meet industry standards but exceed them.
Finally, we understand that honesty, communication, value for money and professional friendly service is as important as the work itself. We are confident you will spot the 'Pinetech' difference and this will make the decision to choose us an easy one.
I have more questions!
No problem, simply click below to reach out to a member of The Pinetech Team